Purchasing members have the ability to leave comments and reviews on your vids and store items. This is a great way to get feedback on your content, but at times you may receive comments or reviews you feel are unfair, derogatory, harassing or in some other way goes against our community guidelines.
If the review is not in violation of our rules, you are always welcome to reach out to the member to find out why they may have left a review you are not happy with to see if they are willing to change it as they do have the option to edit it from their end.
In cases where you feel this is not an option, we first suggest you block the member (click the 3-dots on the top right of their profile and click "block") and we ask that you reach out to help@manyvids.com making sure to include a direct link to the page with the comment/review and the username of the member who left it.