Updated Articles

41. How do I load/use MV Wallet?

    Last Updated: 04/02/2025 in Members Support Purchases
    How to load and use your MV Wallet!

42. How do I download my purchased vid?

    Last Updated: 04/02/2025 in Members Support Purchases
    Looking to download a vid you purchased? Look no further!

43. How do I download my purchased Photo Set?

    Last Updated: 04/02/2025 in Members Support Purchases
    Bought a Photo Set? Here's what to do next!

44. How do I access the vids in a Vid Bundle I just purchased?

    Last Updated: 04/02/2025 in Members Support Purchases
    Just purchased a Membership from a Creator? Read here to see how you can access your content!

45. Why am I having trouble checking out with my credit card?

    Last Updated: 04/02/2025 in Members Support Purchases
    Having trouble checking out? Click here to find out what the reason could be and what you can do!

46. Are there any other charges I should look out for when purchasing from MV?

    Last Updated: 04/02/2025 in Members Support Purchases
    MV and taxes!

47. Free Tokens with Vid Purchases

    Last Updated: 04/02/2025 in Members Support Purchases
    Everything you need to know about our Free Tokens offer!

48. I didn't receive an incentive for Contest Votes or a Tip

    Last Updated: 04/02/2025 in Members Support Purchases
    What to do if you haven't received an offered incentive.

49. I didn't receive my Custom Vid

    Last Updated: 04/02/2025 in Members Support Purchases
    Want to check on the status of your Custom Vid order?

50. How do I resolve a duplicate charge?

    Last Updated: 04/02/2025 in Members Support Purchases
    Duplicate charge? We're happy to help!

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